Return Policy
Customers may return unused, unworn, and unaltered merchandise within 15 calendar days from the original purchase date, subject to the following conditions:
Eligibility Requirements
• Item must be in original, unworn condition
• Original tags must be attached
• Item must be in its original packaging
• Proof of purchase (receipt or order confirmation) is required
Return Process
1. Contact customer service to obtain a Return Merchandise Authorization (RMA) number
2. Pack the item securely in its original packaging
3. Ship the item back to the designated return address
Shipping Terms
• Buyer is responsible for all return shipping costs
• Return shipping must use a trackable shipping method
• Recommended carriers: UPS, FedEx, or USPS with tracking
• Original shipping charges are non-refundable
Refund Processing
• Refunds will be processed within 5-7 business days after item receipt
• Refund will be issued to the original payment method
• Refund amount excludes original shipping charges
Exceptions
• Final sale, clearance, and personalized items are not eligible for return
• Damaged or defective items will be handled separately
Contact Information
For return inquiries, contact Customer Service:
• Email: Zasharoseboutique@gmail.com
By initiating a return, the customer agrees to these terms and conditions.
Zasha Rose was founded with one simple idea: to create a space where women can find clothing that feels both beautiful and wearable. Inspired by romantic details, soft color palettes, and bohemian elegance, our pieces are chosen to make you feel confident without trying too hard.
We focus on thoughtful curation, quality fabrics, and styles that feel special — the kind of pieces you reach for again and again. Zasha Rose is for women who love softness, strength, and timeless femininity.
Every order is packed with care, gratitude, and intention. Thank you for being here and supporting a small boutique dream.